Intake questionnaire by QR or email
Your front desk emails it or shows a QR code to scan in the waiting room. The patient answers from their phone, with autosave, and every specialty asks its own questions.
Your process note is yours: not even the clinic owner can open it, it does not print, it does not export, it never enters any output of the chart. And the system tells you to your face what it cannot protect you from: a court order.
PHQ-9 trend · sample patient
Five administrations over six months. The score is falling and the safety review is still open: that is why the last point is marked.
| Date | Value |
|---|---|
| Feb 26 | 22 points |
| Apr 26 | 20 points |
| May 26 | 18 points |
| Jun 26 | 13 points |
| Jul 26 | 7 points |
The horizontal lines are the bands of the instrument itself, not a target: nobody here sets you a goal score. With the scale mild and the review open, current risk still reads high.
Who can open the chart of one of your patients
Role scoping, exactly as the server enforces it on every request. It is not a checkbox somebody can untick.
You, its author
Scope: Chart, documents, prescriptions, orders, and your private notes
Access: Everything
How it is enforced: Full authority
The clinic owner
Scope: Your private note, no: the server filters it by author
Access: The chart
How it is enforced: Answers that it does not exist
The front desk
Scope: Scheduling, record, cash drawer, consents, and communications
Access: The administrative side
How it is enforced: No chart at all
A colleague, by delegation
Scope: Scope by category, a mandatory reason, and an end time
Access: Whatever you tick
How it is enforced: Automatic cut-off
Who opened your private note
Scope: With the patient and the number of notes; never the content
Access: It is recorded
How it is enforced: An audited read
Any other role
Scope: Your private note is not listed for them, does not print, and enters no output of the chart
Access: —
How it is enforced: No data
A tab that is never drawn does not open by typing the route either: what is not declared does not open. And a delegation expires at the exact hour you set, with ninety days as the ceiling.
On the left, what happens in your practice today. On the right, what the system does about it.
What hurts
In the software you use today, half the team can open one of your charts
What Medi Control Pro does
The front desk does not see the chart, documents, prescriptions or orders: those tabs are never drawn, and typing the route does not open them. And the server filters your private note by author: to anyone else it answers that it does not exist.
What hurts
A positive item 9 on a Friday, with the next appointment three weeks out
What Medi Control Pro does
Item 9 opens a review with a clock. Severity comes from the value of the item itself, the days open sit in a queue for the whole practice, and escalation only goes up. It will not close without a resolution note.
What hurts
A reminder that says “your psychiatry appointment”, read by the wrong person
What Medi Control Pro does
There is no way to put a diagnosis, a drug, or the name of your specialty into a reminder template: they run on an allowlist of variables. They ship switched off. And the email for a shared document does not say what it is about.
What hurts
Clonazepam, methylphenidate, and a prescription validity every colleague recites differently
What Medi Control Pro does
The prescription comes out flagged as controlled, with the date it is valid through in plain sight — the same one the pharmacy reads. Where the system carries the rule of your country, it cites it next to the window. And it never blocks you: you are the one who answers.
«Detection opens a task for your review: assess the risk with the patient and define a safety plan. The tool does not replace your clinical judgment and does not decide for you.»
It is the sentence that orders the whole tool: the system detects, sorts, and does not let anything drop; the reading and the course of action stay yours.
Report “Open safety reviews”
Who got flagged, by which signal, and how many days they have been waiting.
2 patients with a review open right now, with the source of the signal and the days each one has been running. The queue belongs to the whole practice, not to one chart.
| Patient | Source | Severity | Opened | Days open |
|---|---|---|---|---|
| Andrés P. | PHQ-9 item 9 | Moderate | 25 Jul 2026 | 6 |
| Diego M. | Mental status examination | High | 28 Jul 2026 | 3 |
The same queue waits on the home screen, under “Patients flagged at risk”. And administered scales and missed appointments —the list of who stopped coming— export to CSV in two clicks.
It does not ask you to change how you practice. It steps only into the moments where you lose time, or lose a number.
From the appointment you send a PHQ-9, a GAD-7, or an AUDIT: a single-use link, by email, that expires before the visit. At the end they only read that you received it: no score, no band, no interpretation.
They see a screen written for exactly that, which gives them no number and no diagnosis and tells them plainly that nobody is watching this page right now. And the review opens immediately, without waiting for your sign-off.
The home screen brings the two alerts of your pack by name: flagged at risk, and the controlled prescription about to expire. That notice goes out on its own, by email, in your site’s local time and without pressing twice on the same day.
The note carries ideation, risk, adherence, sleep, appetite, and mood as its own fields. You pick the mental status examination one domain at a time, and what you skip stays blank. And in a psychotherapy session, your process notes live away from the shareable chart.
The review does not close without a resolution note. The safety plan prints and the patient carries it; without a phone number to call, it is not handed over. If it changes it is replaced, not edited, and the previous one stays reprintable.
The system gathers, labels, and tells you where each signal comes from. These warnings appear on screen without anyone asking.
It is written on the card itself: highest on record, gathers signals, and invents no level of its own. That is why a scale in the mild band with an open review still reads high. Almost no software plants itself there.
The private-note warning is painted always, in the same words: outside the shareable chart, only you can see it, and it does not protect you against a court order. Nobody here promises you what the law does not give.
The risk screening totals nothing and never says “low risk”: it returns high or undetermined, because the source does not publish where that boundary sits. And the official versions of the instrument are not retouched.
The window does not come from a constant buried in the code: where the system carries the rule of your country, the prescription comes out with that citation. And it blocks nothing: it is issued anyway, because you are the one who answers.
You configure nothing to start: the instruments, the fifteen domains of the mental status examination, the six steps of the safety plan, the appointment types, and the sections of your note are already in place.
All of it is editable: it is your starting point, not a straitjacket.
Patients book their visit, confirm it, and arrive with the questionnaire answered. You get minutes back on every visit, and your front desk gets calls off its plate.
Your front desk emails it or shows a QR code to scan in the waiting room. The patient answers from their phone, with autosave, and every specialty asks its own questions.
Photo, bio, price, and calendar on a page of your own, and it starts switched off: nobody sees it until you publish it. Patients see only real openings — availability minus booked visits — and pick one from their phone.
From the appointment you send a PHQ-9, a GAD-7, or an AUDIT by email or QR. They answer one question per screen from their phone, and never see a score or a severity band.
They sign in with their email and a one-time code — no password to create or remember — and see their upcoming and past visits, and request another with their details already filled in.
Dictate the note instead of typing it. And we tell you the audio may travel to your browser vendor's servers.
In your specialty, the questionnaire asks
The pre-visit form reaches you answered: what brings them in, since when, prior care, medications taken, who they live with, and how they sleep. Suicide risk is not asked on a form: that is explored with you, with someone in the room.
Signed is signed: the original is never altered.
One clinic's data never mixes with another's.
It drafts, summarizes, and organizes. It never signs, diagnoses, or prescribes on its own.
Every action is recorded with its author and date.
A free plan that stays free, and room to grow into a multi-location clinic without switching systems. We set it up and hand it over running.
Prices, limits and terms are the same for all 11 specialties. What changes for Psychiatry is its clinical tool — Clinical scales — included in any plan that enables the Psychiatry pack.
We turn it on for you with the full Advanced plan, 14 days and no credit card. You write to us, we agree on the plan, and we hand it over running. If you don't continue, you move to the Free plan without losing your data.
A practice just getting started
USD 0
free forever
no credit card required
One professional and their front desk
USD 29
per professional / month
or USD 23 /mo billed annually
Clinics with a team, up to 2 locations
USD 59
per professional / month
or USD 47 /mo billed annually
Multi-location clinic, up to 4 locations
USD 99
per professional / month
or USD 79 /mo billed annually
All eleven specialties are available on every paid plan: the number on each card is how many you can keep active at once.
Straight answers, no hedging.
See your practice running with a whole case: the scale answered at home, the item 9 signal, the review that will not close without a note, and the controlled prescription with its validity.